CASE STUDY
Physical Therapy and Chiropractic Clinic – Online Reputation Management
GOALS:
They needed to get their ranking on Google over 4.0 ASAP, and then protect their brand by getting over 100 total reviews and a ranking over 4.5 stars.
CHALLENGES:
They had a low amount of reviews, so the one 1 star review really hurt their score. It will take a lot of 5 star reviews to get their ranking over 4.5.
SOLUTIONS:
We started automating their review outreach via text and email our proprietary suite of reputation management software. This will sort out bad reviews (under 3 stars) and push anything over 3 stars to Google.
RESULTS:
In just 90 days, they got 104 new reviews and their total ranking on Google went from 3.6 stars to 4.7 stars.