They needed to get their ranking on Google over 4.0 ASAP, and then protect their brand by getting over 100 total reviews and a ranking over 4.5 stars.
They had a low amount of reviews, so the one 1 star review really hurt their score. It will take a lot of 5 star reviews to get their ranking over 4.5.
We started automating their review outreach via text and email our proprietary suite of reputation management software. This will sort out bad reviews (under 3 stars) and push anything over 3 stars to Google.
In just 90 days, they got 104 new reviews and their total ranking on Google went from 3.6 stars to 4.7 stars.